The Role of Tools for Programmatic Learning - Case Study: A tool in practice

This case study is part of the Programmatic Learning Instrument’s research trajectory by the Knowledge Platform Security and the Rule of Law with a specific focus on “The role of digital tools for programmatic learning”. Informed by an initial Observation Report, which collected insights from practitioners and their experiences with digital tools for programmatic learning, this case study is the third in a 3-part series: (1) Case Study - Programmatic Implications, (2) Case Study 2 - Policy Implications, and (3) Case Study 3 - A tool in practice.

This case study explores the process and experiences of adopting a digital tool for programmatic learning within the Miisaan and Damal programmes in the Security and Rule of Law (SRoL) sector. It focuses on how the tool was introduced to support organisational and programmatic learning, facilitate adaptive management, and enhance decision-making in complex and dynamic operational contexts.

At its heart, the study examines the collaborative efforts to define learning questions, organise historical learning data, and engage programme teams in validating and updating the information entered into the tool. By highlighting specific challenges, such as embedding the tool in ongoing programmes and fostering team engagement in remote settings, and the opportunities for connecting fragmented learnings across programmes, the case study provides critical insights into the practical implications of digital tools for learning in the SRoL sector. It reflects on the expectations, initial outcomes, and potential for such tools to support evidence-based recommendations and inform future programming and policy in fragile contexts.